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After 12 Years, It’s Time to Replace Every Manager, Director, or CEO 

 A deal is a deal, said the manager. But what if that deal was made ten years ago, and no one remembers the details? This scenario highlights why keeping your organisation fresh is vital. Long-term leadership can lead to entrenched ideas and stifled innovation. 


As a leader, manager, or CEO, you must consistently evaluate whether your team members are still in the right roles. This isn’t a once-in-a-while task—it requires constant attention and reflection, especially when individuals have been in the same positions for years. Let me share a recent example that took me by surprise. 


An Informal Agreement 

At an organisation I work closely with, a manager made a verbal agreement with another company back in 2013 regarding a specific process. This arrangement, based on mutual trust, was never formally documented. 


Fast forward more than a decade, and this old agreement resurfaced. However, none of the current contacts at the company were aware of it because all the original stakeholders had since moved on. As a result, the process unnecessarily stalled. 


The world has changed dramatically in ten years. What seemed sensible then no longer fit today’s reality. Yet, the manager rigidly adhered to the principle of “a deal is a deal,” showing no flexibility or creativity. 


What troubled me most wasn’t the content of the agreement itself but the fact that, over all those years, no one had challenged or reviewed the situation. This manager had been making unilateral decisions for 15 years. 


Embrace Change 

How do you prevent your organisation from becoming stuck in old habits? How do you ensure your team stays sharp and avoids falling into routine? The answer is simple: keep evolving. 


I firmly believe it’s unhealthy for anyone—be it a manager, director, or CEO—to remain in the same role for more than 12 years, regardless of the organisation. Introducing fresh perspectives, rotating roles, or even temporarily stepping away from the company can bring renewed energy. 


While there are exceptions, in most cases, a lack of turnover makes an organisation less dynamic and adaptable. Even founders and owners should consider shifting roles or handing over management responsibilities from time to time. 


The Danger of Stagnation 

People who stay in the same position for too long often feel like they’ve seen it all before. New ideas? They’ve already been tried. Innovations? Quickly dismissed as unworkable or previously unsuccessful. Some even become set in their ways, convinced they’re always right—a mindset that poses a real threat to your organisation. 


Having served as a CEO for a decade, I was acutely aware of the risks of stagnation, ego, and limited perspectives. It’s essential to give new ideas a chance, even if they’ve failed before. Every failure provides an opportunity for improvement. 


Moreover, the success of an idea isn’t always about the product or service itself—it often depends on the right person with the right drive at the right time. 


The "Six-Eyes" Principle 

Stepping away from a familiar role often brings fresh insights. Interim positions, for example, aren’t for everyone, but they can be incredibly refreshing. I’ve experienced this myself in my current assignment. 


That said, I understand why not everyone takes this step—whether due to financial security, approaching retirement, personal comfort, ego, or power. 


When leaders and employees remain in their roles for extended periods, they’re often left undisturbed. Performance reviews fade away, KPIs lose relevance, and communication becomes one-sided. “I trust you 100%; you’re the expert or senior,” is a common sentiment. While this may feel comfortable for both parties, it’s where the danger lies. 


To drive progress, it’s essential to maintain clear agreements on input, output, behaviours, and contributions from colleagues and customers. Building a top-tier culture where people feel safe and valued requires listening to this input. 


The Courage to Evolve 

So, do you, as a leader or manager, dare to critically evaluate your role and those of others? Can you create a culture where change is the norm rather than the exception? It’s easy to cling to what has always worked, but that doesn’t mean it’s still relevant. 


As leaders, we must ask ourselves: Are we encouraging enough fresh ideas and perspectives within our teams? Do we have the courage to let go of what once made us successful but is now outdated? 


The future of your organisation depends on it. 



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Ineke Kooistra Blog & Articles

by Ineke Kooistra 12 February 2025
I have caused sadness too, but I have grown from it!
by Ineke Kooistra 10 February 2025
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by Ineke Kooistra 10 February 2025
🔥 𝐓𝐡𝐞 𝐑𝐞𝐚𝐥 𝐇𝐞𝐫𝐨𝐞𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐖𝐨𝐫𝐥𝐝 𝐂𝐡𝐚𝐦𝐩𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 – 𝐚𝐧𝐝 𝐘𝐨𝐮𝐫 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 🎿🏆
by Ineke Kooistra 8 January 2025
The Hidden Cost of Cheap Flexible Labor: '2025 Could Be a Turning Point' Culture isn’t just a side note; it’s the cornerstone of your organization’s success. Over the years, I’ve written extensively on this topic. Culture determines whether your people stay, grow, and shine—or leave disillusioned. A strong culture attracts talent, while a toxic culture guarantees failure. Leadership bears responsibility here. If you don’t set the right example, you’re building on quicksand—and we all know how that ends. Examining Customer Relationships There’s another type of culture at play: the culture you build in your relationships with customers. Take care of your people, and they’ll take care of your customers. But what happens when customers don’t treat you well in return? This is a pressing issue in the flexible labor industry. Margins are under intense pressure, and the cost of flexible labor has risen significantly due to government policies. Efforts are being made to make flexible work less attractive, yet we know it remains immensely popular among workers themselves. Especially in the Netherlands, flexible work often serves as a stepping stone to permanent positions, providing vital opportunities for those eager to join the workforce. Flex as an Engine for Growth What many companies fail to realize is that flexible labor can be a powerful engine for growth and development. Staffing and recruitment organizations are increasingly focusing on development programs combined with on-the-job learning. This combination offers a unique opportunity to reduce labor market mismatches and better prepare workers for the future. In an article for Het Financieele Dagblad (FD), I argued that flexible labor not only provides freedom for workers but also contributes to the success of organizations that recognize its value. Structural Shortages Demand a New Approach We’re in an era of structural labor shortages. Recent figures show that there are still 44 vacancies per 1,000 jobs in the Netherlands, with extremes in sectors like construction where tension remains sky-high. Finding and retaining talent is already challenging. People are not commodities to be procured at the lowest price. The notion that you can buy “volume labor” at bargain rates is not just outdated—it’s destructive. If this continues, I predict a major turning point in 2025. Agencies will start choosing their clients, and companies will face stagnation because they can no longer find suppliers. The Real Problem: Losing Money on Clients What many businesses don’t realize is that flexible labor providers often lose money on clients—not because they’re doing a poor job, but because they go to great lengths to honor their commitments. They overdeliver, often at the expense of their own margins. This isn’t a plea for pity for staffing or recruitment agencies; far from it. The real issue is this: these agencies, with their knowledge, experience, and capabilities, could do so much more for candidates if given a little breathing room. There’s vast potential to address labor market mismatches more effectively. Mutual Respect as the Key to Success Healthy collaboration requires mutual respect. Beyond procurement departments, HR, operations, and executive leadership should have a seat at the pricing table. In the end, a strong partnership benefits not just agencies but candidates and the long-term success of your organization. My call to action is simple: look beyond spreadsheets and short-term discounts. Partnerships are about building, not breaking down. Only together can we ensure that, even in a tight labor market, we place the right people in the right roles. 
by Ineke Kooistra 8 January 2025
Nieuwe titel
Five Reflections on Leadership & Culture
by Ineke Kooistra 2 January 2025
Five Reflections on Leadership & Culture 2024 What a year 2024! I am grateful for so many beautiful moments, inspiring conversations, and valuable insights I’ve gained. In my articles, columns for MT/Sprout, and interviews, I often reflected on themes essential to me: leadership, culture, and the importance of genuinely being there for one another within an organization. Today, I’m sharing five reflections based on some of my quotes from 2024 – I hope they inspire you too! 1. “Culture is not what you say, but what you do.” We can speak eloquently about culture, but the real power lies in what we do every day. Culture thrives in the decisions we make, how we treat one another, and how we tackle challenges. It’s the daily interactions that shape culture – not words, but actions. 2. “Good leadership is daring to let go.” Leadership isn’t just about directing but also about creating space – space for people to grow, make mistakes, and find their own paths. Trusting your team and allowing them to experiment often leads to the most valuable insights. Leaders who act as facilitators and coaches rather than just directors foster a culture of learning and development. Leadership is about setting aside your ego and trusting in the potential of your people. 3. “A compliment is free but priceless.” In the hustle and bustle of daily work, we often overlook the impact of small gestures of appreciation. A compliment, a genuine "thank you," or pausing to acknowledge someone’s efforts can make a big difference. Leadership isn’t always about grand gestures – sometimes it’s the small things that energize people to keep going. If we want people to work with passion and joy, we must regularly let them know they are valued. 4. “The power of curiosity.” Curiosity is crucial not only for finding new ideas but also for maintaining a healthy dynamic in leadership. Leaders who remain curious can embrace different perspectives and let go of entrenched thinking. Curious leaders focus not only on the solution but also on the questions that drive progress. When you’re curious, you encourage growth not only for yourself but also for your team. 5. “Laugh together, win together.” Leadership isn’t just about achieving goals; it’s about the journey. Too often, we forget the importance of joy in our work. Laughing together, helping one another, and sharing both good and challenging moments lighten the load and strengthen team dynamics. Leadership should be more than efficiency and results – it’s about fostering a sense of connection, even in tough times. Because if it’s not enjoyable, you won’t sustain it! Looking Ahead to 2025 This past year has taught me so much about leadership and culture. Everything comes down to the choices we make daily. I wish you a new year full of beautiful opportunities, valuable lessons, meaningful connections, and exciting new adventures! Ineke
by Ineke Kooistra 6 December 2024
I am incredibly proud to be named among the 2024 Staffing 100 Europe by Staffing Industry Analysts (SIA) 🙏 It is a privilege to be part of a community of European staffing leaders who are pushing the boundaries and shaping the future of work! A huge thank to SIA and Bullhorn Inc. for supporting this initiative, and congratulations to all the incredible professionals on this year’s list! 🙌 Read more about the 2024 Staffing 100 Europe and the profiles of all honorees : https://lnkd.in/e8e6Uq2a https://lnkd.in/eAvG8YwP
by Ineke Kooistra 6 December 2024
3 December 2024, 2.5 minutes – MT/Sprout Corporate culture It’s a question I’m often asked: “Ineke, you’re running a growing company; how do you ensure it doesn’t turn into a corporate?” It’s a fair question because the term corporate evokes a range of reactions—both positive and negative. For some, it represents the ultimate workplace: a professional, structured environment offering security, stability, and clearly mapped-out career paths. For others, it’s a maze of bureaucracy where politics and power dominate, decisions drag on, and ideas fade away quickly. Having worked in diverse organisations—from small teams to large corporates—I’m well aware of the pitfalls. My simple answer is often: keep talking about it. Clearly articulate what you don’t want to become and what you do value, and do so sharply and consistently. As you grow quickly and hire more specialists, more people inevitably get involved in the decision-making process. I believe it’s essential to make deliberate choices during this growth. Give experts a greater voice in their areas of expertise. Don’t clutter management or leadership agendas with topics that are too specific for large-scale discussions. What’s fascinating is the stream of people leaving corporates to join startups—or even start their own businesses. Suddenly, they seem to embody entrepreneurship, shedding the corporate straightjacket and thriving in a small, agile environment. I often wonder: was this entrepreneurial spirit already within them? Or is it a reaction to the constraints they experienced in a large organisation? Discontent, ambition, or power? Some of these switchers may have been unhappy in a corporate all along. They couldn’t make an impact or realise their ideas because of all the layers and rules. For them, a startup is the perfect place to flourish. I understand this, and it’s excellent—especially for people who are innovative and creative, building exciting new businesses. But another group intrigues me even more: those who manage to carry their corporate power into the startup setting, creating an entirely new dynamic in the process. Because startups are small, people often tolerate more. A strong vision, almost autocratic decisions, or a dominant ego can be perceived as decisiveness in this context. But is that a healthy foundation? Or are you simply building a mini-corporate in a new guise? The culture question remains These transitions highlight that culture—whether corporate or startup—is not just about structure. It’s about people. Their motivations don’t change just because they’re in a boardroom or a coworking space. The real question isn’t whether you’re a corporate or a startup but what kind of culture you create and sustain. Do you give people room for creativity and entrepreneurship? Or do you inadvertently recreate the same dynamics you sought to leave behind? This requires reflection—and perhaps even the willingness to critically examine yourself.  What do you think: is it in our DNA, or is it a matter of environment?
2024 Global Power 150 women in staffing
by Ineke Kooistra 21 November 2024
🌟 Honored to be recognized for the second year in a row and now in the **2024 Global Power 150 Women in Staffing** by Staffing Industry Analysts This year, I’m one of only three women from the Netherlands on the list—a recognition I accept with great gratitude.
by Ineke Kooistra 18 November 2024
Ineke Kooistra -column written for MTSprout
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